Unfortunately, we do not receive specific reasons from the payment gateway why a card was declined. We only receive an approval or a declination. You will need to contact your financial institution directly to determine why your card was declined. Common Reasons Incorrect Information You might have entered the card information correctly. Please verify that [...]
To update the credit card you have on file with us or to switch to automated credit card billing, please follow these steps: 1. Login to the Customer Account Center. 2. Click the Billing Info tab. 3. Your payment history is displayed. Click on line items in the Type column to view receipts, invoices, and [...]
Making a payment online is quick and easy. Just follow these simple steps: 1. Login to the Customer Account Center. 2. Click the Make Payment tab. 3. Enter the amount to be paid, your credit card number, and the expiration. Click Make Payment. 4. Verify that your current balance reads $0.00 Please note we [...]
